Frequently Asked Questions

From your partners page click into the search box below Add Partner, then search for your partner by name. If your partner already has an account, their name will appear in the list. Click on their name, and in the popup that appears, select whether you are leading them or following them.

If your partner does not have an account, you can click the button that says Add New User. We recommend adding an email address for your partner, as this will allow them to log in and manage their own account.

Go to the competition page for the competition you want to register for by selecting that competition from the list of Upcoming Comps on the homepage. In the list of actions (left side of the page for desktop, bottom of the page for mobile), click Register.

If you have added a partner, you can select your partner from the dropdown menu labeled Preset Partnerships. Otherwise, click the Add Partner button. In the popup that appears, put yourself into the leader or follower slot by clicking on the slot, then clicking on your name. Put your partner into the other slot by searching for them and clicking on their name.

You can then select events by using the filters to find the events you want to register for and clicking on the events to select them. Your selections are maintained even if you change your filters, so you can select all your events at the same time. When you have finished selecting your events, click Save.

Go to the competition page for the competition you want to pay for by selecting that competition from the list of Upcoming Comps on the homepage. In the list of actions (left side of the page for desktop, bottom of the page for mobile), click Pay Registration.

On the payment page, select the dancers and tickets you wish to pay for by checking the box at the left of the table, then click Pay Selected at the top of the table.

You can add a USA Dance or WDSF membership number to your account on your profile page. On the profile page, click the Edit button, then scroll down to the bottom of the page where it says Memberships. Click on the Add button, select the membership type, enter your membership number into the box, and click Verify. After the membership number has been verified, scroll back up to the top of the page and click Save.

Family management is coming to Ballroom Comp Express soon. In the meantime, if you need to add a membership number to an account you do not have access to, please email inquiries@ballroomcompexpress.com for assistance.

You can manage the dancers in your studio from your roster. To add a dancer, search for them by name in the Add New Member search box. Clicking on their name in the search results will add them to your studio.

If the dancer does not yet have an account, you can click the button that says Add New User. Adding an email address for your dancer will allow them to log in and manage their own account.

You can manage the couples in your studio from your couples page, which is accessible from your roster. To add a couple, select the leader from the list of dancers in the leaders box, select the follower from the list of dancers in the followers box, and click the Add button.

Go to the competition page for the competition you want to register for by selecting that competition from the list of Upcoming Comps on the homepage. In the list of actions (left side of the page for desktop, bottom of the page for mobile), click Register.

You must have added dancers to your roster to register them for the competition. If you have created couples, you can select one of your couples from the dropdown menu labeled Preset Partnerships. Otherwise, click the Add Couple button. In the popup that appears, select the leader and follower by clicking into the search bars and selecting the dancers.

You can then select events by using the filters to find the events you want to register the couple for and clicking on the events to select them. Your selections are maintained even if you change your filters, so you can select all your events at the same time. When you have finished selecting their events, click Save.

Go to the competition page for the competition you want to pay for by selecting that competition from the list of Upcoming Comps on the homepage. In the list of actions (left side of the page for desktop, bottom of the page for mobile), click Pay Registration.

On the payment page, select the dancers and tickets you wish to pay for by checking the box at the left of the table, then click Pay Selected at the top of the table.

You can add a USA Dance or WDSF membership number to your dancers' accounts on your roster. On the roster page, click the Select Columns button near the top to select which information is shown on the roster. All membership types accepted by Ballroom Comp Express are available in the list of columns. Once the columns are displayed, you can click the plus button in a dancer's entry to add a membership of that type to their account. Expired memberships will display in the table with a light orange background.

You can add birthdays to your dancers' accounts on your roster. On the roster page, click the Select Columns button near the top, and select Birthday from the list of available columns. Once the column is displayed, you can click the plus button in a dancer's entry to add a birthday to their account.